Terms of Service

Clear terms protect the moment.

Good planning requires clear expectations. These terms explain the general website, planning-guidance, third-party-service, and internal-business-system boundaries for Fais Family Travel.

Website use

This website explains Fais Family Travel's travel-planning services and provides a way for visitors to request information or start a planning conversation.

By using the website, you agree to use it lawfully and to provide accurate information when submitting a form, message, or request.

Planning guidance

Fais Family Travel provides travel planning guidance, supplier coordination, and decision support for milestone trips. Any final booking, supplier policy, travel rule, price, availability, deposit, cancellation term, refund term, or insurance option depends on the applicable provider and approved booking path.

Website content is informational. It does not guarantee that any destination, resort, room category, date, promotion, rate, or service will be available when a traveler is ready to proceed.

Before you book

Review the specific terms attached to your selected travel supplier, package, deposit, insurance option, and final itinerary before committing funds.

A quote, proposal, itinerary draft, or planning recommendation is not a confirmed booking until all required approvals, payments, supplier confirmations, and documentation are complete.

Third-party services

Fais Family Travel may use third-party services for travel research, booking support, forms, email, analytics, payment processing, accounting, and business operations. Those services may have their own terms and privacy rules.

Fais Family Travel is not responsible for outages, policy changes, pricing changes, availability changes, or service changes controlled by a supplier, platform, or third-party provider.

Internal systems and QuickBooks access

Fais Family Travel may connect authorized internal business systems, including QuickBooks, for accounting, vendor management, expense review, and finance administration.

The QuickBooks connection registered for Fais Family Travel is intended for authorized internal use only. It does not create a public customer application, marketplace listing, payment authority, or external software service.

Guarantee, rescheduling, and refunds

The Discovery Session guarantee, rescheduling, and refund terms are published in full on their own page.

Contact

Questions about these terms can be sent to hello@faisfamilytravel.com or directed to Fais Family Travel at 631-871-2314.

These terms may be updated as Fais Family Travel's website, tools, services, or business operations change.

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